Cable Television, How many times Does it take to fix the problem?...

We wanted to watch a movie on the In Demand channel so we did all that is necessary to watch the movie, but the program cannot be watched because there is problems with the cable box. We call the cable company to find out what the problem is, it turns out that the cable box won't do In Demand unless it is set on interactive and the only way to have that done is to have the cable repairman come to the house to reset the cable box. we are on the third time that the cable box has went on the blink, because the cable company hasn't the ability to live up to its advertising. My Advice is to stay away from Time Warner Cable, go with dish or what ever Satelite company services your area.

We Have canceled our cable service and switched to dish network, the rates are cheaper and the custonmer service representive was a little more polite than Time Warner. I went toTime Warner to return the cable box and the desk clerk was semi-polite and asked as to why we were cancling our service. I informed her that it was due to the two rude, condescencing, arrogant and unknowledgable customer service reps that handled our problem with their cable box.

Now I have a suggestion as to what Time warner should do with their rude, condescending, arrogant and unknowledgable customer service representives...fire them, take them to an empty field and and put a pistol round in the backs of thier heads, or at least fire them and give them a glowing (literally) reference so they can get a job at a Waffle House. These people are definitly not McDonalds material.

On to other more important articles,
Evan